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70-210 Skills Being Measured

This certification exam measures your ability to implement, administer, and troubleshoot information systems that incorporate Microsoft Windows 2000. Before taking the exam, you should be proficient in the following job skills. If you have any questions about any of these skills, check with your PC Professor instructor.

Installing Windows 2000 Professional

Perform an attended installation of Windows 2000 Professional.

Perform an unattended installation of Windows 2000 Professional.

Install Windows 2000 Professional by using Windows 2000 Server Remote Installation Services (RIS).
Install Windows 2000 Professional by using the System Preparation Tool.
Create unattended answer files by using Setup Manager to automate the installation of Windows 2000 Professional.

Upgrade from a previous version of Windows to Windows 2000 Professional.

Apply update packs to installed software applications.
Prepare a computer to meet upgrade requirements.

Deploy service packs.

Troubleshoot failed installations.

Implementing and Conducting Administration of Resources

Monitor, manage, and troubleshoot access to files and folders.

Configure, manage, and troubleshoot file compression.
Control access to files and folders by using permissions.
Optimize access to files and folders.

Manage and troubleshoot access to shared folders.

Create and remove shared folders.
Control access to shared folders by using permissions.
Manage and troubleshoot Web server resources.

Connect to local and network print devices.

Manage printers and print jobs.
Control access to printers by using permissions.
Connect to an Internet printer.
Connect to a local print device.

Configure and manage file systems.

Convert from one file system to another file system.
Configure file systems by using NTFS, FAT32, or FAT.

Implementing, Managing, and Troubleshooting Hardware Devices and Drivers

Implement, manage, and troubleshoot disk devices.

Install, configure, and manage DVD and CD-ROM devices.
Monitor and configure disks.
Monitor, configure, and troubleshoot volumes.
Monitor and configure removable media, such as tape devices.

Implement, manage, and troubleshoot display devices.

Configure multiple-display support.
Install, configure, and troubleshoot a video adapter.

Implement, manage, and troubleshoot mobile computer hardware.

Configure Advanced Power Management (APM).
Configure and manage card services.

Implement, manage, and troubleshoot input and output (I/O) devices.

Monitor, configure, and troubleshoot I/O devices, such as printers, scanners, multimedia devices, mouse, keyboard, and smart card reader.
Monitor, configure, and troubleshoot multimedia hardware, such as cameras.
Install, configure, and manage modems.
Install, configure, and manage Infrared Data Association (IrDA) devices.
Install, configure, and manage wireless devices.
Install, configure, and manage USB devices.

Update drivers.

Monitor and configure multiple processing units.

Install, configure, and troubleshoot network adapters.

Monitoring and Optimizing System Performance and Reliability

Manage and troubleshoot driver signing.

Configure, manage, and troubleshoot the Task Scheduler.

Manage and troubleshoot the use and synchronization of offline files.

Optimize and troubleshoot performance of the Windows 2000 Professional desktop.

Optimize and troubleshoot memory performance.
Optimize and troubleshoot processor utilization.
Optimize and troubleshoot disk performance.
Optimize and troubleshoot network performance.
Optimize and troubleshoot application performance.

Manage hardware profiles.

Recover system state data and user data.

Recover system state data and user data by using Windows Backup.
Troubleshoot system restoration by using Safe Mode.
Recover system state data and user data by using the Recovery Console.

Configuring and Troubleshooting the Desktop Environment

Configure and manage user profiles.

Configure support for multiple languages or multiple locations.

Enable multiple-language support.
Configure multiple-language support for users.
Configure local settings.
Configure Windows 2000 Professional for multiple locations.

Manage applications by using Windows Installer packages.

Configure and troubleshoot desktop settings.

Configure and troubleshoot fax support.

Configure and troubleshoot accessibility services.

Implementing, Managing, and Troubleshooting Network Protocols and Services

Configure and troubleshoot the TCP/IP protocol.

Connect to computers by using dial-up networking.

Connect to computers by using a virtual private network (VPN) connection.
Create a dial-up connection to connect to a remote access server.
Connect to the Internet by using dial-up networking.
Configure and troubleshoot Internet Connection Sharing.

Connect to shared resources on a Microsoft network.

Implementing, Monitoring, and Troubleshooting Security

Encrypt data on a hard disk by using Encrypting File System (EFS).

Implement, configure, manage, and troubleshoot local security policy.

Implement, configure, manage, and troubleshoot local user accounts.

Implement, configure, manage, and troubleshoot auditing.
Implement, configure, manage, and troubleshoot account settings.
Implement, configure, manage, and troubleshoot account policy.
Create and manage local users and groups.
Implement, configure, manage, and troubleshoot user rights.

Implement, configure, manage, and troubleshoot local user authentication.

Configure and troubleshoot local user accounts.
Configure and troubleshoot domain user accounts.

Implement, configure, manage, and troubleshoot a security configuration.